Whistle-blowing is a valuable feedback mechanism that allows an organization to understand the ramifications of its actions usually before they become a problem. If you consider that most notifiable data breaches are usually preventable, wouldn't you rather that the event didn't happen in the first place? - the affected people certainly would!
People suffer as a result of a data breach! Identity-Theft is just one way that real people suffer real loss, in the real world. We advocate whistle-blowing and we will address the concerns in your complaint in a calm and persuasive manner in an effort to educate and prevent a potential data breach down the track that does cause serious harm. While this might seem Utopian - data protection is about preventing serious harm and addressing issues before they get to that stage.
Whistle-blowing and whistle-blowers are protected by law in just about all the developed countries of the world, and it is seen as a valuable way of getting to the truth in organizations that are less than open to staff or employee engagement, this includes Government, Public and Private companies. In regions such as the US, UK, and Australia there are laws that prevent reprisal against whistle-blowers. In countries like India, it is a voluntary code, at the discretion of the employer.
How can we help you?
We can only assist people who have a complaint about a company, or government agency that is specifically Data Protection related. We encourage you to come forward - and confidentially tell us about your complaint. We will talk to the organisation and try to resolve the problem. You might have been told by your boss something like "company profits come before people's privacy" or "just use the data they will never know" neither of these is in the spirit of any Data Protection laws anywhere in the world, and are in fact, in most regions defying data protection laws. We will work out if there are any laws that your whistle-blower report breaches.
Is this Confidential?
How much does it cost?
This service is provided free of charge. Due to the large volume of complaints, we prioritise complaints based on severity and likelihood of harm (to others) and in all unresolved cases the issue will be reported to the appropriate law enforcement or government agency responsible for Data Protection investigations in the country that the complaint refers to, or the regions that demonstrate legislative control, which may not be the same country that the complaint refers to, but we will work that out with you.
What sort of complaints can you lodge with us?
We only manage, handle or deal with Data Protection complaints. That is when people's private information is gathered, used, stored or abused in a way that is not considered reasonable by a "normal person" or simply breaches the law. For example, if you know that people have given information to your organisation via your website for a specific purpose and your company wants to use those personal details for something else, then this is the sort of thing that we can help you with. We're not asking you to know all this, we are, however, asking you to exercise genuine concern and judgment about the situation and if you think that people may get seriously harmed (e.g. Identity-Theft, financial loss, scams or physical harm) by these actions, we encourage you to report them, no matter how insignificant or minor it may seem.
What are the next steps?
Will we keep you informed of the outcomes?
Yes - We will let you know each step of the way, what is going on with your case and if we need more information from you.